Privacy Policy

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you. This includes:

• Personal Identification Info: Name, email address, phone number, physical address, and government identity details for mandatory KYC verifications on gold purchases.
• Investment & Transaction Info: Bank accounts, UPI details, transaction history, gold/silver weight balances, and portfolio statistics.
• Device & Usage Data: IP address, device specifications, browser type, operating system version, and pages visited within our application.

2. How We Use Your Information

We use the collected data to operate, maintain, and provide the features of our service. Specific purposes include:

• Processing transactions and verifying digital gold or silver balances.
• Fulfilling compliance requirements for anti-money laundering regulations.
• Communicating with you regarding live rate updates, transaction alerts, and promotional announcements.
• Improving the app interface, security measures, and testing system load limits.

3. Storage & Safety of Your Data

Your personal and financial records are stored on secure cloud services employing industry-standard cryptographic techniques (AES-256). Payment info is processed via PCI-DSS compliant gateways.

We never store raw credit card details or bank passwords on our servers. All storage instances are regularly audited for security vulnerabilities.

4. Sharing of Information

We do not sell, rent, or trade your personal details to third parties. We may disclose records to government agencies only when required by applicable laws or to enforce our platform terms.

5. Contact Information

If you have questions or require more information about our Privacy Policy, do not hesitate to contact us at:

Email: srisaijewellers.ssj@gmail.com
Address: Shop 1, Swarnakara Complex, Gandhi Chowk, Gadwal, Telangana, India.